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Protecting You As We Move Forward

As we resume face-to-face appointments at Covenant Medical Group physician practices, protecting the health and safety of our patients, visitors, and staff is more important now than ever. We’ve implemented many protocols during the COVID-19 crisis that we’ll continue to follow. Here’s what you can expect at your upcoming appointment:

Visitation Policy

You should attend appointments alone unless a support person is essential to your treatment or care, such as:

  • If you have physical mobility issues or speech/comprehension complications
  • If you need assistance after a procedure

Screening

We will screen everyone who comes into our practices for fever, cough and shortness of breath.

Masks and Donations

All patients, visitors, and staff are required to wear masks while at our practices. To conserve masks for our staff, we encourage you to bring a mask from home.

We are accepting masks donations from the community and are so grateful for everyone who has donated. Learn how you can help provide masks for our patients and visitors.

Social Distancing

We will continue following social distancing guidelines. To support this effort, some waiting areas have been reconfigured to meet personal spacing requirements. Also, you may be asked to remain in your car and call the office to notify staff of your arrival to help eliminate lobby wait time.

Enhanced Cleaning

We’ve implemented enhanced cleaning protocols, especially in high-contact surface areas such as lobbies and patient areas.

Telehealth Options

In addition to resuming face-to-face appointments for new and established patients, we’ll continue telehealth appointments. This allows you to video chat with your medical provider over your smart phone, tablet, or computer from the comfort and safety of your home. Ask your provider about telehealth appointments or visit CovenantMedicalGroup.org/telehealth.

If you have any questions about the information above, please contact your physician’s office.